SurfBoard Rental Terms & Conditions

​

​

1. General Terms

1. When making a reservation and paying for signing the SURF EQUIPMENT RENTAL AGREEMENT/CONTRACT, you are automatically agreeing and indicate that you have read and accept all terms and conditions below. The Madeira Surfing has arranged for you to rent surfing equipment, including but not limited to surfboards, wetsuits, surfboard bags, fins, bodyboards, surf skates, and leashes. All persons renting and/or using rented items are required to sign the SURF EQUIPMENT RENTAL AGREEMENT/CONTRACT and agree to the terms of this Agreement prior to rental.

2. The renter or rental agreement holder ("The Renter" from now on) must be over 18 years old. The Renter will be responsible for the equipment preservation and they must have a valid ID or Passport.

3. The undersigned is aware that surfing is an activity that involves the risk of injury or even death. Sport, specifically surfing, carries with it a degree of risk to both people and property, even if enjoyed under proper supervision by qualified instructors. It is also a strenuous activity that requires those taking part to have a reasonable standard of swimming and fitness. The undersigned hereby acknowledges that he/she is responsible for their own suitability to surf or participate in watersports and is strongly encouraged to have any concerns such as, but not limited to, pregnancy or physical impairment addressed beforehand. MADEIRA SURFING takes all reasonable measures to ensure the safety and good condition of the equipment prior to rental; however, the undersigned is responsible for immediately reporting any damage caused to the equipment or which becomes apparent whilst the equipment is in their possession. MADEIRA SURFING does not seek to limit or exclude any liability for personal injury or loss of life which may occur as a result of its own negligence or that of its employees, officers, or agents; however, MADEIRA SURFING assumes no liability in respect of any personal injury, loss, damage, consequential loss, or third-party claims which occur through no fault of its own, its employees, officers, or agents.

​

2. Payment and Deposit

1. A full payment is required at the time of pick-up for any rented surf equipment 250€/350€

2. The refund will always be processed fairly after verifying( after delivery in 8hours) that the rented surfboard is being returned in the same condition as when it was delivered. Due to bank procedures, the refund may take 1-5 or more days  depending the payment bank to appear in your account after being processed.

3. To avoid any misunderstandings, incorrect charges, and for your safety, we suggest that on the day of collection inside of the conteinor, if not inside of the conteinor you will be the responsible for all Damages.... please  take all detailed photos or videos of the equipment and send them to the owner's WhatsApp to inform them. 00351 963269028

​

3. Equipment Usage

1. Renter’s personal information will be only used to guarantee a correct service.

2. The Renter declares to be in good health conditions required for the practice of this sport. The Renter must always keep in mind our recommendations regarding their level and conditions of the beach.

3. The surf equipment will be picked up on the SURF storage and it will be taken back to the same place and time confirmed with the Lessor (SURF storage – from now on “The Lessor”).  Return of equipment before the scheduled time will not imply any refund or discount.

4. The Renter must be insured with sufficient coverage for any possible scenarios that could happen while the duration of the rental. The Lessor is not responsible for any accidents, injuries, or any other damage happened to the Renter or anyone/anything else during the rental period.

5. We are not responsible if the leash or string breaks and causes damage to the board rented, however we provide only high quality leashes. 

6. Check that the leash and string are in perfect condition when you pick up the board. If they are not, do not take the board and inform us. Make sure you attach the leash correctly to the board for your safety in the sea and for the safety of the board.

7. The Renter must take care of the equipment and take the necessary measures to protect it, e.g., not leaving the board facing the sun, not sitting on the board if it is on the sand/a rock.

​

4. Additional Terms and Fees

1. The rental does not include wax – an extra charge of 5€ will be added to the total price if required.

2. The rental does not include a car roof rack for car transportation – an extra charge will be added to the total price if required.

3. It is totally forbidden to lend, sell, or exchange the rented surf equipment.

4. The Lessor could end unilaterally the rental agreement before the expiry date in the event of severe breach of contract by the Renter in relation to the correct use and care of the equipment. In this event, the Lessor would be entitled to take back the rented equipment without any possible claim from the Renter.

5. The Renter could extend the duration of the contract. In this event, the Renter must inform the Lessor previously, before the end of the contract.

6. The Renter agrees to pay the Lessor the prices specified in the current contract that includes all legally applicable taxes, and also any replacement costs or other charges mentioned above.

7. All court costs, resulting from a breach of the obligations stated in this contract, will be borne by the Renter.

8. The rented surf equipment will be returned in the same conditions and cleanliness they were given at the time of the pick-up. Otherwise, the Renter must inform the Lessor about any damage. The following replacement costs are accepted in this contract by the Renter:

• Boards: Severe deterioration, break, loss, or theft will incur an extra charge of 500€ for beginner and intermediate boards, and 600€ for performance boards up to 5´8”. Dirty boards have an extra charge of 10€ (for cleaning service). Partial deterioration like holes, bumps, etc., will be valued and charged according to damage (100€–250€).

• Leashes: Loss or theft will incur an extra charge of 40€. Break or slight deterioration will not incur any extra charge as they are a consequence of regular usage. The Damage Paymente must be done on the moment when delivery the surfboard, also can made by Créditcard. If in the delivery  will not possible to see all Damages will be charge next days the value of the Damage from Créditcard.

• Fins: BreaK, deterioration, or loss will be valued according to damage (50€–150€). In most cases, replacement of the item will be required.

• Fin Box: fin box damage will be charge 100€

• Dings and Damages 50€ a 100€

• broken board and crack in half total price of the board

• Wetsuits: Break or important deterioration like zips, theft, or loss will incur an extra charge of 100€. Partial deterioration will not incur in any extra charge as they are a consequence of regular usage.

• Bodyboards: Break or important deterioration, theft, or loss will incur an extra charge of 100€. Partial deterioration like holes, bumps, etc., will be valued and charged according to damage (50€–150€).

• Flippers: Break or important deterioration, theft, or loss of one or both pairs will incur an extra charge of 60€. Partial deterioration like holes, bumps, etc., will be valued and charged according to damage (20€–50€).

• Car Roof Rack and Straps: Break or important deterioration, theft, or loss will incur an extra charge of 70€. Partial deterioration like holes, bumps, etc., will be valued and charged according to damage (20€–30€).

• Surf Boots: Break or important deterioration, theft, or loss of one or both pairs will incur an extra charge of 55€. Partial deterioration like holes, bumps, etc., will be valued and charged according to damage

1. The customer declares to have read the above conditions and to accept them all.

2. This contract is subject to Portuguese jurisdiction.

3. ​If during the rental you are unlucky enough to damage the board in a way that allows water to enter and renders it unusable for surfing, you can exchange it for another board. In this case, the damage will be assessed for a fee, and you will be asked for a second deposit for the replacement board. If you refuse to make the second deposit, another board will not be provided.​

4. Please note that rental prices are fixed and always for 24 hours starting from the pick-up time. After payment for 24h, 48h, 72h, etc., we do not refund the equipment if you no longer wish to use it. We only refund the amount in case of illness, death, or disability, with medical proof, or by agreement with the renter.

BELOW YOU MUST ACCEPT THE TERMS AND CONDITIONS AND SEND THE EMAIL WITH  CLEAR PHOTO OF YOUR ID AND ALL THE LESSEE

The renter or rental agreement holder (“The Renter” from now on) must be over 18 years old. The Renter will be responsible for the equipment preservation and they must ACCEPT bellow with a valid ID or Passport

send an EMAIL with:

Full Name

Hotel Adress in Madeira

ID/Passport Photo

Phone Number